Our Grout Cleaning Process Provided a Flawless Restoration to This Shower in Williamsburg, NY

February 22, 2024

Grout can deteriorate over time, especially in areas like bathrooms and showers. If it is cracked, stained, or severely damaged, it might need professional restoration because this process requires adequate tools, patience, and attention to detail. Our client from Williamsburg, NY, contacted us because she faced a similar problem with her shower.


The owner cleaned the surface regularly, but the grout still looked dull and unappealing despite her efforts. After deciding it was time to seek professional assistance, she searched for grout cleaning services in Williamsburg, New York, online and found Sir Grout Brooklyn at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which instilled the confidence she needed to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her shower and noticed the surface was in poor condition. There was an excessive amount of grout missing on the floor, and it wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

We discussed our assessment of the shower with the owner and suggested the best solution to fix the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and give the surface a new look.

We gave her a no-obligation quote outlining the work we would perform. The homeowner was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

On the appointed day and time, we returned with everything we needed to restore the surface. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer any questions she might have.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. After that, we addressed the missing grout, regrouting the deficient areas with a resilient epoxy solution to ensure a beautiful, consistent appearance.

Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner loved the renewed appearance of the surface and said the shower looked amazing. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with similar problems. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Mold and mildew are a potential threat in damp environments, so we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Ready to give your old shower a new look? Your local Sir Grout Brooklyn team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (718) 673-6362 or by using our online scheduling option to schedule a free quote.