A Shower in Greenpoint, NY, Was Restored With Our Outstanding Grout Cleaning Process

March 15, 2024

Grout is a porous material that can become dull and unappealing over time, especially in busy areas like showers and bathrooms. Professional help is often required to restore long-term damage caused by day-to-day wear or improper cleaning methods.


Our Greenpoint, NY, client contacted us because she had a similar problem. She cleaned her shower regularly, but she was disappointed the grout lines remained grimy and unsightly. After deciding to look for professional assistance, the owner went online and searched for grout cleaning services in Greenpoint, New York, and found Sir Grout Brooklyn at the top of Google's results.

The homeowner visited our user-friendly website and was happy to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. After meeting the owner, we quickly assessed the issues in her shower and noticed the surface was in poor condition. The grout looked shabby and wasn't adequately sealed, contributing to staining, discoloration, and decay.

We discussed our assessment with the owner and suggested the best solution to fix the problems and restore the surface. We recommended our tile and grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to revamp its color, and ensure the surface would look like new again.

We gave her a no-obligation quote outlining the work we would perform. The owner found the offer reasonable and within her expectations, so she immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house on the appointed day and time, ready to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and proceeded with our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we deep-cleaned the surface using our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout and regrouted the deficient areas on the floor to ensure a beautiful, consistent appearance.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. She was thrilled to see the renewed appearance of the surface and said her shower looked terrific. Happy with the outcome, she thanked us and promised to recommend our services to family and friends with hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Mold and mildew are a potential threat in damp environments, so we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Ready to have a revamped shower? Sir Grout Brooklyn has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (718) 673-6362 or by using our online scheduling option to schedule a free quote.